Refund policy
No Refund Policy – Souldrips
At Souldrips, every piece is crafted with intention, inspired by street culture and individuality. To maintain fairness and quality standards, we follow a strict No Refund Policy.
All purchases made on our website are final and non-refundable. Once an order is placed, we do not offer refunds under any circumstances, including change of mind, incorrect size selection, or personal preferences.
However, we’ve got your back in case something goes wrong on our end:
- If you receive a damaged, defective, or incorrect product, you may request a replacement.
- To be eligible, you must contact us within 48 hours of delivery with clear photos/videos as proof.
- The product must be unused, unwashed, and in original condition with tags intact.
Please note:
- We do not provide refunds, only replacements where applicable.
- Items purchased during sales or special drops are not eligible for replacement unless defective.
- Slight variations in color or print may occur due to screen differences and are not considered defects.
By purchasing from Souldrips, you agree to this policy.